Privacy Notice

Last Updated: 2026-04-10

Company Name: Shen Zhen Zeatop Hendar Technology Co., Ltd.

Website: https://www.zeatophendar.com/

Contact: zeatop_hendar@foxmail.com

1. Scope & Applicable Law

This Privacy Notice explains how we collect, use, store, share, and protect personal data when you visit our website, create an account, place orders, contact us, or use our services. We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

Contact details: name, email, phone number, company name, address
Account information: username, password, profile details
Order & transaction data: billing/shipping address, payment details, order history
Communications: messages, inquiries, support requests, feedback

2.2 Automatically Collected Information

Technical data: IP address, browser type, device info, operating system
Usage data: pages viewed, time spent, referral source, clickstream
Cookies and similar tracking technologies (see Section 7)

2.3 Third-Party Sources

We may receive data from payment processors, logistics providers, and marketing platforms to fulfill services.

3. Purposes & Legal Bases for Processing

We process your data only on valid legal bases:

Performance of contract: process orders, fulfill deliveries, manage accounts
Legitimate interest: improve services, prevent fraud, ensure security
Consent: marketing communications, cookies (you may withdraw anytime)
Legal obligation: comply with tax, accounting, and regulatory requirements

Purposes include:

Order processing, payment, and fulfillment
Customer support and communication
Website optimization and analytics
Marketing (with consent)
Security, fraud detection, and compliance

4. Data Sharing & Disclosure

We share personal data only as necessary:

Service providers: payment gateways, shipping carriers, hosting, analytics
Legal authorities: when required by law or to protect our legitimate rights
Business transfers: in case of merger, acquisition, or asset sale
We do NOT sell your personal information.

5. International Data Transfers

Your data may be transferred to countries outside the EEA/UK. We ensure adequate protection via:

EU standard contractual clauses (SCCs)
Approved safeguards and third-party commitments

6. Data Retention

We retain data only as long as needed for the purposes stated or as required by law. Typically:

Transaction data: retained for tax/legal retention periods
Account data: until account deletion or lawful retention expires
Marketing data: until you unsubscribe or withdraw consent

7. Cookies & Tracking Technologies

We use cookies and similar tools to enhance experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser or our cookie banner.

8. Your Data Protection Rights

For EEA/UK Residents (GDPR)

You may request:

Access to your personal data
Correction or updating of inaccurate data
Erasure (right to be forgotten)
Restriction of processing
Data portability
Objection to processing
Withdrawal of consent

For California Residents (CCPA/CPRA)

You have the right to:

Know what personal data we collect, use, or disclose
Request deletion of your personal data
Opt out of “sale” of personal data (we do not sell)
Non-discrimination for exercising privacy rights

To exercise rights: contact us at zeatop_hendar@foxmail.com. We verify requests to protect your data.

9. Data Security

We implement technical and organizational measures to protect data against unauthorized access, loss, misuse, or alteration.

10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children.

11. Changes to This Notice

We may update this Notice periodically. Material changes will be posted on our website with a revised effective date.

12. Contact Us

If you have questions or complaints:

Email: zeatop_hendar@foxmail.com